
Booking Reservations Help in making your reservations. Availability -- How do I check availability? Booking by Phone -- Is there a way to book other than online? Can I book by phone? Booking Multiple Tours -- Can I book more than one tour at a destination? Booking Online -- How do I make reservations online? Booking Options -- Is it better to book online or by phone? Confirmations -- How do I receive confirmation of my booking? Confirmations Timing -- When do I receive confirmation of my booking? Credit Card - Don’t Have One -- I don’t have or own a credit card, how do I book? Credit Card Declined -- I keep getting a credit card error while trying to book, what do I do? Credit Card Safety -- Is my credit card safe? Discounts -- Are there discounts for booking more than one tour? Travel Insurance -- Where can I get Travel Insurance? Travel Services Booking -- Can I book airlines, hotels, or car rentals through you? Vacation Packages Booking -- I want to book a vacation package, how can I do this? Can’t find what you need? Please click here to contact us. Availability -- How do I check availability? Availability differs depending on the type of service booked. On each brochure page on the web site, under the "Buy" Button, there is a link to "Availability." Click on this link to see what dates and times we show to be available. When you access our Order Form and begin to enter the reservation, a calendar will pop-up to help you enter the date and time. If a date or time is not available, the system will not allow you to enter something that is unavailable. Please note, however, that some services sell very quickly, so definite availability cannot be automatically checked prior to processing your reservation request. Booking by Phone -- Is there a way to book other than online? Can I book by phone? If you feel comfortable giving your Credit Card information over the phone, YES you may call us to make your reservations. Reservations Agents are available from 8:00 am to 10:00 pm Eastern Time every day of the year. We offer 24 hour, 7 days a week ordering online, and on most services, you will save $5 per adult ticket off our regular rate by ordering online. Call 1(305)812.1780 Booking Multiple Tours -- Can I book more than one tour at a destination? You may book any number of tours available in any destination. If you are booking more than one tour in the same city, please allow sufficient time between tours, to allow for traveling between departure points. Please call or send us email with any question regarding Tours Information. Booking Online -- How do I make reservations online? Booking online is easy. Once you identify a tour or activity that you’d like to reserve, click on the "Add to Cart" Button on that brochure page on the web site. This will open up A Pay Pal page, where you will see the Tour you have selected, please note that in the Quantity section you must specify HOW MANY GUESTS ARE GOING TO THE TOUR. Also note that you will only be charged the Deposit Amount of your Tour. The balance will be paid to the driver on the day of pickup at your departure point. The balance to be paid to the driver can be cash or credit card, Remember we will not have your credit card on file, so if you wish to pay the balance in credit card remember to have your credit card on hand. Booking Options -- Is it better to book online or by phone? You are welcome to make your reservations either way. We encourage online ordering as it is easy and less expensive for you. Our Reservations Agents are available between 8:00 am and 10:00 pm Eastern Time, and online orders are accepted 24 hours a day. If we are unable to take your call personally, please leave a message and one of our representatives will return your call as soon as possible. Confirmations -- How do I receive confirmation of my booking? By email. Once your order has been placed, you will receive an email immediately that confirms receipt of your request and serves as your credit card receipt. Not less than 30 days prior to your tour (or within 72 hours or ASAP if your tour is in less than 30 days), you will receive your E-Ticket (ticket sent by email) including your confirmation number and details for your reservation including the departure time, departure address or pick-up information, etc. Confirmations Timing -- When do I receive confirmation of my booking? After processing your credit cart, you will receive your email confirmation with in 8 hours. Please not to check your email since if in case of anything wrong with your booking we will first contact you by email. Credit Card - Don’t Have One -- I don’t have or own a credit card, how do I book? The Credit cart does not have to be yours, as long as you have all the billing information needed, again we do not match the name on the credit card with the reservation name. However if you wish to pay the balance at the day of your trip you must present the credit card to the driver. Credit Card Declined -- I keep getting a credit card error while trying to book, what do I do? Please try another Credit card. If the problem persist please call us. 305.812.1780 Credit Card Safety -- Is my credit card safe? Yes, our payment system is processed by one of the biggest payment processor in the USA, Pay pal, learn more about this system. Discounts -- Are there discounts for booking more than one tour? The only discount available in our website is if you book the Combination Tours located on the home page. Travel Insurance -- Where can I get Travel Insurance? We do not sell travel insurance. We do strongly recommend the purchase of Travel Insurance. You should seek the advice your local licensed travel agent or insurance company for a quotation. Travel Services Booking -- Can I book airlines, hotels, or car rentals through you? Yes, you can use our option Flight + Hotel powered by Travelocity. Vacation Packages Booking -- I want to book a vacation package, how can I do this? Since 2004, we are affiliate with Travelocity, just click on the Flight + Hotel . Can’t find what you need? Please click here to contact us. |